Nexstay Ministers Mansion Kanthalloor

We stayed there in last December, the location is good with near by attractions like bramaram view point, fruit farms etc. We went out for a small walk in night (in the cold weather with temperature below 17 degrees), it was indeed a good decision. But honestly the stay at Ministers Mansion disappointed us!! 1. First of all, the room we check in and the photos they sent before booking was entirely different. 2. A very old cottage with less/ no maintenance 3. It was hard for us to have dinner from cafeteria with a restless 2 year old running all around. So we requested to serve food in room, but they only did this after one or two rounds of followups nearly at 10pm, of course they missed items. Kids got hungry and inquiring food (after a long travel from Kochi to Kanthalloor), this is not acceptable at all! The food is preparing somewhere outside the resort, we need to amend the initially shared options based on their availability. 4. Staffs are good but the over all management is poor. 5. Very limited options in breakfast, not suitable for toddlers. If we have any additional request like an egg for the kid, we need to follow up them to even get a reply this is not available. We were forced to find an alternative breakfast option for the kids. 6. Evening tea and snacks are chargeable (a good amount). For people, who is familiar with the complimentary snacks in other resorts, this might feel a bit strange. 7. No hot water facility This is what we experience during the stay with 2 kids, not upto the expectations comparing the amount charged!

The staff made sure we had a comfortable stay, we were there for a few days and felt a homely warmth. I was impressed to see the prompt room service despite the peak season. Every need was catered with utmost perfection making us feel so important. Especially the front office staff Mr.Adhithya was very welcoming and tended to all our needs with the utmost care and diligence.

I recently stayed at the Ministers Mansion resort, and it was an absolutely wonderful experience! The property itself was stunning, with beautiful surroundings and well-maintained facilities. What truly set this resort apart, though, was the exceptional service provided by the manager, Anand. He went above and beyond to ensure our stay was perfect. His attention to detail, friendly demeanor, and willingness to accommodate our needs made our visit truly memorable.